Complementary information to the Credit Intermediation activity
Largo 1º de Maio Nº9 R/C Dtº
2695-756 São João da Talha
Portugal
Conflict Resolution Centres
Value restriction
The Credit Intermediary is forbidden from receiving or delivering any sums related to the formation, execution and early performance of credit agreements, under the terms of article 46 of Decree-Law no. 81-C/2017 of 07 July on the Legal Framework of Credit Intermediaries.
Supervisory Entity
Credit Intermediation activity is subject to supervision by the Bank of Portugal (website: www.bportugal.pt )
Mortgage and consumer credit related services
- Presentation or proposal of consumer credit agreements
- Consumer support, by carrying out preparatory acts or other pre-contractual management work in relation to credit agreements which have not been presented or proposed by them
Make a complaint
In the event of a complaint, it must be submitted in the following ways:
- By filling in the complaints booklet, available at www.livroreclamacoes.pt
- Directly to the Bank of Portugal, by letter or via the website www.livroreclamacoes.pt
- Complaints can also be made in person at the company's address.
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